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Agent install System Center Data Protection Manager in Windows 2008 R2

10/05/2010

When you try to install the DPM agent, both the 2007 and 2010 on Windows 2008 R2 had problems in some machines.

SYMPTOM

When you try to install automatically by console it accuses the error below:

Error 3: The agent operation failed … Error details: Fatal error during installation (0x80070643)

QUESTION

Installation errors can happen for a few typical problems such as insufficient username and password for the process but in this case the problem on 3 servers that has already occurred was because of the firewall.

Even not enabled Windows Firewall service is in the air and prohibits the inclusion of the exception rule. This is true when the firewall is disabled but the service is running.

SOLUTION

  1. Disable firewall by Network Sharing Center
  2. By Services Windows stop (stop) the Windows Firewall service
  3. Return to DPM and send console install agent

In general this simple procedure resolves the problem. If you have other problems please feel free to contact us or write in the comments.

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